Tools & presentations


Spaceble. Make more out of space. Pitch Document.

PresentationThis presentation a pitch for a new peer to peer business dedicated to space. Spaceble is crowdsourcing platform to help people utilize their unused space and generate income by finding and connecting with those who are in need of space

Mental Models: How do we solve business problems from a customer-centric approach ?

PresentationThis presentation details my top 4 design tools plus 10 step design process including NSW City Rail case study where I used Mental Models to create innovative concepts to prototype. I am a BIG fan of Indi Young, a Founding Partner of Adaptive Path,who developed the concept of a Mental Model.

Design Thinking With Persona

PresentationIn this presentation we explore the link between business need and customer need and how to innovate (and remove business problems or discover business opportunities) through persona creation and Design Thinking

Franki Chamaki. Design Thinking. Human Thinkinga

PresentationThe following presentation is put together to given you a sample of couple of recent self-projects I was involve to practice my Design Thinking skills. It form part of my submission to IDEO.

Persona template: Simple

Simple and shortThis is a relatively simple persona template design to be used on smaller projects such as revamp of section of site or product

Persona template: detail

Detail but conciseI came across this template found website. I thought it listed the section of a persona document very well.

Persona template: comprehensive

Comprehensive and completeHere is another really good persona template that has been sourced website. It provides much more comprehensive insight to the life of persona by such as including history to give better context to why they make decisions the way they do.

Persona family template

Persona template: family

Family and summaryThis is another template ( focusing on a ‘family’ of personas design to showcase typically a primary persona along with the associated persona in the family group.

Mental Model Template

Mental (Task) Model template: contextual

Simple task model templateThis is mental model template to help you start off your journey in mapping your own. I’ve also added part of the mental model of NSW City Rail I did to investigate the problem of overcrowding issue as an example.

Task Model Persona Specific

Mental (Task) Model template: persona-specific

Persona-specific mental modelThis is more of ‘Task model’ focuing on a specific persona. The templete has been sourced from website. Great resouce and worth a visit. This task model is very similar to my own’Concept Design Scenario’. It captures the individual task a persona completes and identites ways the business can support each step.

Task Model Persona Specific

Concept Design Scenario

Design scenarioI develp this Concept Design Scenario which captures the benefits of a task/mental model (ie individual tasks and the ways the businesss can support them) and advantage of ‘scenario’ combined. It allow you to visually see each step a user/consumer journey complete if we introduced a new ‘Concept’. This template paves the way for prototyping and documenting of business requirement.